The websites www.socibus.es, www.socibusventas.es and any associated subdomains (hereinafter, the “Website”) are owned and operated by SOCIBUS, S.A. (registered in the Commercial Registry of Madrid, Volume: 1486, Folio: 16, Sheet: M-27514, Entry 1, registered office at C/ Méndez Álvaro, 83 – Estación Sur de Autobuses, 28045 Madrid, Phone: +34 915 304 417 and Tax ID A80098734) and SECORBUS S.L. (registered in the Commercial Registry of Madrid, Volume: 9008, Book: 0, Folio: 171, Section: 8, Sheet: M-144919, Tax ID B81048100), hereinafter referred to as the "Company".
The Company welcomes you and invites you to carefully read these General Terms of Use of this Website (hereinafter, the “General Terms of Use”), which describe the terms and conditions applicable to your browsing in accordance with the applicable Spanish regulations. Since the Company may modify these Terms of Use in the future, we recommend that you visit them periodically to be duly informed of any changes made.
In order to ensure that use of the Website conforms to criteria of transparency, clarity and simplicity, the Company informs Users that any suggestion, doubt or query regarding these General Terms of Use will be received and resolved by contacting SOCIBUS, S.A. at +34 902 229 292 or via email at socibus@socibus.es.
The Company provides the content and services available on the Website subject to these General Terms of Use as well as the Privacy and Data Protection Policy. Access to or use of this Website in any way grants you the status of “User” and implies the unreserved acceptance of each and every one of these General Terms of Use, with the Company reserving the right to modify them at any time. Consequently, it shall be the responsibility of every User to carefully read the General Terms of Use in force each time they access this Website; if the User does not agree with any of the terms set out herein, they must refrain from using this Website.
Users are also advised that specific terms and conditions may be established at times for the use of particular content and/or services on the Website; the use of such content or services will imply acceptance of the specific terms indicated therein.
Through the Website, the Company offers Users the possibility of accessing company information, purchasing and managing tickets, an informational blog, points of sale, stops and a contact section.
The User acknowledges and accepts that all content displayed on the Website and especially designs, texts, images, logos, icons, buttons, software, trade names, trademarks, or any other signs susceptible to industrial and/or commercial use are subject to intellectual property rights. All trademarks, trade names or distinctive signs, and all industrial and intellectual property rights over the content and/or any other elements inserted on the page are the exclusive property of the Company and/or third parties, who have the exclusive right to use them in the course of trade. Therefore, the User undertakes not to reproduce, copy, distribute, make available or otherwise publicly communicate, transform or modify such content, holding the Company harmless from any claim arising from the breach of such obligations. In no case does access to the Website imply any waiver, transfer, license or total or partial assignment of said rights, unless expressly stated otherwise. These General Terms of Use of the Website do not confer upon Users any other rights of use, alteration, exploitation, reproduction, distribution or public communication of the Website and/or its Content other than those expressly provided for herein. Any other use or exploitation of any rights shall be subject to the prior and express authorization specifically granted for that purpose by the Company or the third-party holder of the affected rights.
The content, texts, photographs, designs, logos, images, computer programs, source codes and, in general, any intellectual creation existing on this site, as well as the site as a whole, as a multimedia artistic work, are protected as copyrights by intellectual property legislation. The Company owns the elements that make up the graphic design of the Website, the menus, navigation buttons, HTML code, texts, images, textures, graphics and any other content of the Website, or in any case has the corresponding authorization for the use of such elements. The content provided on the Website may not be reproduced in whole or in part, nor transmitted or recorded by any information retrieval system, in any form or by any means, unless prior written authorization has been obtained from the aforementioned entity.
It is also forbidden to remove, circumvent and/or manipulate the “copyright” notice as well as the technical protection devices or any information mechanisms that the contents may contain. The User of this Website undertakes to respect the aforementioned rights and to avoid any action that could harm them, with SOCIBUS, S.A. reserving, in any case, the exercise of any legal means or actions that correspond in defense of its legitimate intellectual and industrial property rights.
The User undertakes to:
a) Make proper and lawful use of the Website and of the contents and services, in accordance with: (i) the applicable legislation at any given time; (ii) the General Terms of Use of the Website; (iii) generally accepted morals and good customs; and (iv) public order.
b) Provide all the technical means and requirements necessary to access the Website.
c) Provide truthful information when completing the forms on the Website with their personal data and keep them updated at all times so that they reflect the User’s real situation. The User shall be solely responsible for any false or inaccurate statements made and for the damages caused to the Company or third parties by the information provided.
Notwithstanding the foregoing, the User must also refrain from:
a) Making unauthorized or fraudulent use of the Website and/or the contents for purposes or effects that are unlawful, prohibited in these General Terms of Use, harmful to the rights and interests of third parties, or that in any way may damage, disable, overload, deteriorate or impede the normal use of the services or documents, files and all kinds of content stored in any computer equipment.
b) Accessing or attempting to access restricted areas of the Website without meeting the conditions required for such access.
c) Causing damage to the physical or logical systems of the Website, its suppliers or third parties.
d) Introducing or spreading computer viruses or any other physical or logical systems that are likely to cause damage to the physical or logical systems of the Company, its suppliers or third parties.
e) Attempting to access, use and/or manipulate the Company’s data, third-party suppliers’ data and other Users’ data.
f) Reproducing or copying, distributing, allowing public access through any form of public communication, transforming or modifying the contents, unless authorized by the holder of the corresponding rights or legally permitted.
g) Deleting, hiding or manipulating notes on intellectual or industrial property rights and other identifying data of the Company’s or third parties’ rights incorporated into the contents, as well as technical protection devices or any information mechanisms that may be inserted in the contents.
h) Obtaining or attempting to obtain the contents using means or procedures other than those which, depending on the case, have been made available for this purpose or have been expressly indicated on the web pages where the contents are located or, in general, those that are commonly used on the Internet because they do not entail a risk of damage or disablement of the website and/or the contents.
i) In particular, and by way of example but not limited to, the User undertakes not to transmit, disseminate or make available to third parties information, data, contents, messages, graphics, drawings, sound and/or image files, photographs, recordings, software and, in general, any kind of material that:
(i) In any way is contrary to, disparages or violates the fundamental rights and public freedoms recognized constitutionally, in International Treaties and in the rest of the current legislation.
(ii) Induces, incites or promotes criminal, denigrating, defamatory or violent actions or, in general, actions contrary to the law, morality, generally accepted good customs or public order.
(iii) Induces, incites or promotes discriminatory actions, attitudes or thoughts based on sex, race, religion, beliefs, age or condition.
(iv) Incorporates, makes available or allows access to products, elements, messages and/or services that are criminal, violent, offensive, harmful, degrading or, in general, contrary to the law, morality and generally accepted good customs or public order.
(v) Induces or may induce an unacceptable state of anxiety or fear.
(vi) Induces or incites to engage in dangerous practices or practices that are risky or harmful to health and mental balance.
(vii) Is protected by intellectual or industrial property legislation belonging to the Company or to third parties without having been authorized for the intended use.
(viii) Is contrary to the honor, personal and family privacy or the image of persons.
(ix) Constitutes any type of advertising.
(x) Includes any type of virus or program that prevents the normal operation of the Website.
If to access some of the services and/or contents of the Website you are provided with a password, you are obliged to use it diligently and keep it secret at all times. Consequently, you will be responsible for its proper custody and confidentiality, undertaking not to transfer it to third parties, either temporarily or permanently, nor to allow access to the aforementioned services and/or content by outsiders. Likewise, you are obliged to notify the Company of any event that may involve the misuse of your password, such as, by way of example, theft, loss or unauthorized access, in order to proceed to its immediate cancellation. Consequently, until the above notification is made, the Company shall be exempt from any liability that may arise from the misuse of your password, and you will be responsible for any unlawful use of the contents and/or services of the Website by any illegitimate third party.
If, negligently or willfully, you fail to comply with any of the obligations established in these General Terms of Use, you will be liable for all damages that may arise for the Company from such non-compliance.
The Company does not guarantee continuous access, correct viewing, downloading or usefulness of the elements and information contained on the Website, which may be impeded, hindered or interrupted by factors or circumstances beyond its control.
The Company is not responsible for decisions that may be taken as a result of access to the contents or information offered.
The Company may interrupt the service or immediately terminate the relationship with the User if it detects any use of its Website or any of the services offered therein that is contrary to these General Terms of Use. The Company is not responsible for damages, losses, claims or expenses arising from the use of the Website. It shall only be responsible for removing, as soon as possible, content that may cause such damage, provided that such notification is given. In particular, it shall not be responsible for damages that may arise, among others, from:
(i) Interference, interruptions, failures, omissions, telephone breakdowns, delays, blockages or disconnections in the operation of the electronic system caused by deficiencies, overloads and errors in the telecommunications lines and networks, or by any other cause beyond the Company’s control.
(ii) Illicit intrusions through the use of malicious programs of any kind and through any means of communication, such as computer viruses or others.
(iii) Improper or inappropriate use of the Website.
(iv) Security or browsing errors caused by a malfunction of the browser or by the use of non-updated versions thereof. The Company’s administrators reserve the right to remove, in whole or in part, any content or information present on the Website.
SOCIBUS, S.A. excludes any liability for damages of any kind that may be due to the misuse of the services freely available and used by the Users of the Website. Likewise, SOCIBUS, S.A. is exempt from any liability for the content and information that may be received as a result of data collection forms, which are intended solely for the provision of query and assistance services. On the other hand, in the event of damages caused by unlawful or improper use of such services, the User may be claimed by the Company for the damages caused.
You will defend, indemnify and hold the Company harmless from any damages arising from claims, actions or demands of third parties as a result of your access to or use of the Website. Likewise, you agree to indemnify the Company for any damages arising from your use of “robots”, “spiders”, “crawlers” or similar tools used to collect or extract data or any other action by you that imposes an unreasonable load on the operation of the Website.
We inform you that we do everything possible to keep our sales channels operational and error-free. In case of technical incidents, please send us your claims in writing; we will analyze them one by one and, where appropriate, refund directly to your credit card. We usually resolve incidents within less than 10 business days. Likewise, when carrying out any purchase operation, cancellation, modification or ticket closing, you must ensure that the operation has been successfully completed. The company is only responsible, at most, for the amount paid for the ticket and is not responsible for other expenses you may incur (such as hotels, trips by alternative means, etc.) or any other loss of profit as a result of inadvertent errors or failures.
The User undertakes not to reproduce in any way, not even by means of a hyperlink or hyperlink, the Company’s Website, or any of its contents, unless expressly authorized in writing by the Company.
The Company’s Website includes links to other websites managed by third parties, in order to facilitate the User’s access to information on collaborating and/or sponsoring companies. Accordingly, the Company is not responsible for the content of such websites, nor does it place itself in the position of guarantor and/or party offering the services and/or information that may be offered to third parties through third-party links.
The User is granted a limited, revocable and non-exclusive right to create links to the homepage of the Website solely for private and non-commercial use. Websites that include a link to our Website (i) may not imply that the Company recommends that website or its services or products; (ii) may not misrepresent their relationship with the Company or state that the Company has authorized such a link, nor include trademarks, trade names, logos or other distinctive signs of the Company; (iii) may not include content that may be considered distasteful, obscene, offensive, controversial, that incites violence or discrimination based on sex, race or religion, contrary to public order or unlawful; (iv) may not link to any page of the Website other than the homepage; (v) must link to the Website’s own address, without allowing the linking website to reproduce the Website as part of its website or within one of its “frames” or create a “browser” on any of the pages of the Website. The Company may request, at any time, that any link to the Website be removed, after which you must immediately proceed to remove it. The Company cannot control the information, content, products or services provided by other websites that have established links to the Website.
Consequently, the Company does not assume any responsibility for any aspect related to such websites.
To use some of the Services, Users must first provide certain personal data. To this end, the Company will process Personal Data automatically in compliance with REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 (General Data Protection Regulation – GDPR), as well as Organic Law 3/2018 of 5 December on the Protection of Personal Data and guarantee of digital rights.
To this end, the User can access the policy followed in the processing of personal data as well as the establishment of the purposes previously established, in accordance with the conditions defined in the Privacy Policy presented by this Website.
The provision of the service of this Website and the other services are, in principle, of indefinite duration. However, the Company may terminate or suspend any of the portal services. Where possible, the Company will announce the termination or suspension of the provision of the specific service.
In general, the content and services offered on the Website are for informational purposes only. Consequently, when offering them, the Company does not grant any guarantee or declaration in relation to the contents and services offered on the Website, including, by way of example, guarantees of legality, reliability, usefulness, truthfulness, accuracy or merchantability, except to the extent that such declarations and guarantees cannot be excluded by law.
SOCIBUS shall not be liable in any case of impossibility of providing service if this is due to prolonged interruptions in the electricity supply, telecommunications lines, social conflicts, strikes, rebellion, explosions, floods, acts and omissions of the Government, and, in general, all cases of force majeure or fortuitous event.
These General Terms of Use, as well as the use of the Website, shall be governed by Spanish law. Any dispute shall be resolved before the courts of the domicile of the owner of the Website.
In the event that any provision of these General Terms of Use is unenforceable or void under applicable law or as a result of a judicial or administrative decision, such unenforceability or nullity shall not render these General Terms of Use unenforceable or void as a whole. In such cases, the Company will proceed to modify or replace said provision with another that is valid and enforceable and that, as far as possible, achieves the objective and intention reflected in the original provision.
Passenger Road Transport Software developed by Sigma Data Services. Please contact us for any matter related to the operation of this website.
Madrid: Rick Ligthelm CC BY 2.0 License
Seville: Frayle CC0 1.0 License
Cordoba: Maria Lopez Spain CC BY 2.0 License
Cadiz: Rey Perezoso CC BY 2.0 License
Huelva: Polybert49 CC0 1.0 License
Bilbao: KΛXIII CC BY 2.0 License
Malaga: Michael Bertulat CC BY-ND 2.0 License
The rest of the photos are property of Grupo Socibus/Secorbus.
Information updated on January 22, 2019.